FAQS
1) How Can I make an order to your site?
If you are already on our site. Just click on the “shop” button and you will find the order form there. Or you may contact us on our following contact details provided.
2) How Do I track my order?
We will update you and send you an email for tracking information.
3) Do you have warranty policy?
As our valued customer, we are giving the best service you want for your bag. So if your bag breaks down, just simply contacts us and we will fix/repair anything for the bag you purchased.
4) How and Where can I send my bag for repair?
We have available meet-up places:
- Novaliches Proper Plaza
- SM Novaliches
- Quezon City Polytechnic University
Simply contact us for inspection and we will be there for you.
5) Can my bag repair be rushed?
To request a rush just simply contact us and we will make your bag back as you expected it on time.
6) Is personalization available?
Hoodie Bag Company make things possible to customer, so if you have ideas about customization or suggestion of content in any format that is relevant to you, based on your preferences, and explicitly given details just email or contacts us and we will do it for you.
7) How can I know if the bag fits for me?
We have available sizes of bags and the straps are adjustable for you to fit in.
If you are already on our site. Just click on the “shop” button and you will find the order form there. Or you may contact us on our following contact details provided.
2) How Do I track my order?
We will update you and send you an email for tracking information.
3) Do you have warranty policy?
As our valued customer, we are giving the best service you want for your bag. So if your bag breaks down, just simply contacts us and we will fix/repair anything for the bag you purchased.
4) How and Where can I send my bag for repair?
We have available meet-up places:
- Novaliches Proper Plaza
- SM Novaliches
- Quezon City Polytechnic University
Simply contact us for inspection and we will be there for you.
5) Can my bag repair be rushed?
To request a rush just simply contact us and we will make your bag back as you expected it on time.
6) Is personalization available?
Hoodie Bag Company make things possible to customer, so if you have ideas about customization or suggestion of content in any format that is relevant to you, based on your preferences, and explicitly given details just email or contacts us and we will do it for you.
7) How can I know if the bag fits for me?
We have available sizes of bags and the straps are adjustable for you to fit in.